NewKHz Relay — add a call button to any app or website. Try a live call →
9 products Voice & Engagement suites, made in Karachi

Call center, AI voice and click-to-call software that runs on your terms.

KHz builds the phone systems, contact centers and customer tools that banks, BPOs and telecoms rely on — in English and Urdu, on your own servers or in the cloud.

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  • On-premises or cloud
  • English & Urdu
  • Local support in Pakistan

Built for

  • Banking & Finance
  • BPO & Call Centers
  • Telecom & ISPs
  • Government
  • Healthcare
  • Real Estate
  • Retail & E-Commerce
  • IT & Software
How it works

One call, start to finish. Five KHz products, one smooth conversation.

01 · KHz Relay

A customer taps “Call me”

The button sits inside your app or website. Relay places the call straight away — no phone number to dial, no app to install.

02 · KHz Echo AI

They're greeted in their own language

Echo AI answers in English or Urdu, understands what the caller needs, and hands over to a person when it should.

03 · KHz Current

The right agent picks up

Current queues the call and sends it to an available agent on the right team, while supervisors watch every queue live.

04 · KHz Prism CRM

The agent already knows the story

The customer's record opens on screen with past calls and open tickets, so nobody has to ask twice.

05 · KHz Sonar AI

Every call is checked — not just a sample

Sonar AI transcribes and scores the whole conversation — greeting, compliance phrases, sentiment — so quality reviews cover 100% of calls.

Products

Nine products. Two suites. Use one, or run your whole customer operation on KHz.

Voice Suite

Telephony, contact center and AI voice

Contact Center

KHz Current

A full inbound and outbound contact center: intelligent queuing, predictive dialing, agent dashboards, real-time supervision, and campaign management.

In queue04
Agents on36
Avg wait0:12
Service level94%
Ask about KHz Current →

IP-PBX & Telephony

KHz Resonance

Enterprise phone system with trunk management, extensions, smart routing, recording, voicemail and conferencing.

Ask about KHz Resonance →

Automated Dialer

KHz Pulse

Outbound calling campaigns with scheduling, smart retries, keypad response capture, a developer API and detailed reports.

Payment reminders · 72%
Survey · 41%
Ask about KHz Pulse →

Click-to-Call API

KHz Relay

Put a call button anywhere. Configure the Relay API behind any button in your app or website, and one click dials the call.

Try a live call →

AI Multilingual IVR

KHz Echo AI

An AI voice assistant that understands and replies naturally in English and Urdu, and hands over to a person smoothly.

ENاردوHand-over to agent
Ask about KHz Echo AI →

Call QA & Compliance

KHz Sonar AI

Transcribes and scores every call — regional accents, compliance keywords, sentiment and agent performance reports.

Ask about KHz Sonar AI →
92CALL SCORE
  • Greeting & ID check
  • Compliance phrases
  • Issue resolved
  • Sentiment: positive

Engagement Suite

CRM, omnichannel and custom software

CRM

KHz Prism CRM

Customer relationship management with dedicated Real Estate and Banking editions — pipelines, ticketing, campaigns and workflow automation.

Real Estate editionBanking editionPipelinesTicketing
Ask about KHz Prism CRM →

Omnichannel Platform

KHz Wavefront

One agent inbox for social media, WhatsApp, SMS, email, live chat and chatbots — connected to your CRM.

WhatsAppFacebookInstagramSMSEmailLive chat
Ask about KHz Wavefront →

Bespoke Development

KHz Blueprint

Custom software built from the ground up — requirements scoping, proof-of-concept environments, agile delivery and API-first architecture.

Ask about KHz Blueprint →
  1. 01Scope the requirements
  2. 02Proof of concept
  3. 03Agile delivery
  4. 04Launch & support
100%of calls scored by Sonar AI
9products across two suites
2languages: English and Urdu
24/7support from our Karachi team
Why KHz

Enterprise capability, without enterprise lock-in.

What changes when you move from a legacy telephony vendor to KHz.

Legacy vendors

  • Licence-heavy pricingPer-seat fees and add-ons for every feature.
  • English-firstUrdu support is limited or missing.
  • Their cloud onlyYour call data leaves your control.
  • Support from abroadTickets across time zones.
  • Spot-check QAA small sample of calls is reviewed by hand.

KHz

  • Same features, a fraction of the costPriced for Pakistani and regional businesses.
  • English and Urdu built inIVR, AI voice and quality checks in both.
  • On-premises or cloudKeep call data on your own servers if you need to.
  • Local team in KarachiSame time zone, same language, on site when needed.
  • 100% of calls scoredSonar AI checks every conversation.
Industries

Built for sectors that can't afford downtime.

01

Banking & Finance

Industry-edition CRM, multilingual voice automation and quality-checked calls for regulated teams.

 02

BPO & Call Centers

Full contact center stack with automated dialing, AI quality checks and live dashboards.

 03

Telecom & ISPs

Carrier-grade telephony and contact center platforms for high call volumes and spread-out teams.

 04

Government

Citizen services in Urdu and English, backed by multilingual IVR and contact center operations.

 05

Healthcare

Multilingual patient IVR, appointment reminders and contact center support for patient-facing teams.

 06

Real Estate

A dedicated CRM edition for listings, leads and site visits, with automated outreach.

 07

Retail & E-Commerce

Customer conversations across social, chat and voice in one place, connected to CRM.

 08

IT & Software Firms

Bespoke software delivery and omnichannel customer engagement for technology teams.
KHz Relay · live demo

Press the button. Your phone rings.

This is KHz Relay — the same click-to-call API you can put behind any button in your own app or website.

One demo call per number. We only use it to place this call.

FAQ

Questions, answered.

Can't find what you need? Call +92 335 3085099 or email info@khz.blue.

KHz is an IT BPO and technology firm based in Karachi, Pakistan. We deliver enterprise communication and software solutions — 9 branded products across the Voice and Engagement suites — deployed on-premises, in private cloud, or in the public cloud.

Our primary markets are Pakistan and the Middle East, and we also serve international English-speaking markets. Solutions support two languages: English and Urdu.

Yes. Every KHz platform supports on-premises or private cloud deployment, which keeps sensitive data inside your own environment — a common requirement for banks, government bodies, and telecom operators. Public cloud deployment is also available where preferred.

KHz Echo AI is an AI-powered interactive voice response (IVR) system that understands natural speech and responds intelligently in English and Urdu — with dialect handling and seamless fallback to a human agent when needed.

KHz Sonar AI automatically transcribes and scores every recorded call — including regional accents — flags compliance keywords, analyzes sentiment, and generates agent performance reports. That means 100% of calls are quality-checked instead of a small manual sample.

KHz Relay is a click-to-call API. You configure it behind any button in your mobile app or web app, and when someone clicks that button, KHz Relay dials the call — turning any screen into a one-click way to talk to your business.

Yes. The Voice Suite covers the full stack: KHz Resonance for enterprise telephony, KHz Current for inbound and outbound contact center operations, KHz Pulse for automated outbound campaigns, KHz Relay for click-to-call from any app or website, KHz Echo AI for multilingual self-service, and KHz Sonar AI for automated quality assurance.

Banking and financial services, BPO and call centers, telecom and ISPs, government, healthcare, real estate, retail and e-commerce, and IT-driven enterprises. KHz Prism CRM even ships in dedicated Real Estate and Banking editions.

Reach out through the contact section on this page or email info@khz.blue. We'll scope your requirements, arrange a live demo of the relevant products, and provide a clear, itemized proposal — no obligation and no overselling.

Book a demo

See KHz on your own calls.

Tell us what you need. We'll set up a demo around your team, your languages and your call volumes.

  • We reply within one working day.
  • Demos in English or Urdu, online or at your office in Karachi.
  • Your details are only used to arrange the demo.